CG Catalyst Coaching does not generally offer refunds for booked sessions, coaching programmes, memberships, or other services once payment has been made, except where a refund is required by law or where CG Catalyst Coaching agrees that exceptional circumstances apply.
If you believe exceptional circumstances apply, please use the contact form on this website to explain the situation and include the relevant booking or payment details. Requests will be reviewed on a case-by-case basis.
Any separate cancellation, rescheduling, instalment, or programme-specific terms that were provided at the point of booking will continue to apply alongside this policy.
Nothing in this refund policy limits or excludes any rights you may have under applicable consumer law.